Azerbaijan’s ASAN Service: Easy access to public services for the population

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“Azerbaijan Service and Assessment Network” (ASAN) aims to provide public services in an easy, transparent, accessible and comfortable way. It was established in 2012 as part of the comprehensive reforms on the modernization of public administration and public service delivery. ASAN Xidmət centers are “one-stop shop”-based locations and render services on the “single space” approach. This model embodies the successful example of Public-Private Partnership bringing together the 10 state entities and many private companies, which provide over 250 services.

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